Privacy Policy

Last Updated: October 2025
At Vescapes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a booking with us.

1. Information We Collect
We collect personal information that you provide directly to us when you:

Make an enquiry or booking through our website, phone, or email
Subscribe to our newsletter or updates
Communicate with us via social media or other channels

This may include:

Name, email address, and phone number
Booking details (dates, number of guests, preferences, etc.)
Payment information (processed securely through third-party payment gateways)
Any additional information you voluntarily share with us

We may also automatically collect limited information such as your IP address, browser type, and device information to help improve our website’s performance and user experience.

2. How We Use Your Information
We use your information to:

Process and confirm your bookings
Communicate with you about your stay or enquiry
Provide customer support and assistance
Improve our website, services, and guest experience
Send updates, offers, or newsletters (only if you’ve opted in)

We do not sell, rent, or trade your personal data to any third party.

3. Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
All online payments are processed through secure, PCI-compliant gateways.

4. Sharing Your Information
Your data may be shared only with trusted third parties who help us operate our business, such as:

Payment processors
Property management teams or partners who facilitate your booking
Legal or regulatory authorities (if required by law)

All third parties are required to keep your data secure and use it only for legitimate business purposes.

5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us analyze site traffic, remember preferences, and improve functionality. You can choose to accept or decline cookies through your browser settings.

6. Your Rights
You have the right to:

Access, correct, or delete your personal information
Withdraw consent for marketing communications at any time
Request details of the data we hold about you

To exercise these rights, please contact us at reservation@vescapes.com.

7. Links to Other Websites
Our website may contain links to third-party sites (such as booking engines or social media platforms). We are not responsible for the privacy practices of these websites and encourage you to review their policies.

8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our website.

9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please reach out to us at:
reservation@vescapes.com
Goa, India