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Terms & Conditions

Welcome to V Escapes. Please review our policies carefully before confirming your booking. By proceeding with your reservation, you acknowledge and agree to the following terms and conditions.

Reservation Policy

  • A booking is confirmed only upon receipt of a non-refundable deposit of 50% of the total tariff. For blackout dates, 100% payment is required upfront.

  • Balance payment is due 10 days prior to check-in. Payments at the property are not accepted. Check-in will be denied without 100% payment.

  • Delay in balance payment will attract a 10% escalation on the outstanding amount. Failure to pay the balance on time will result in cancellation and forfeiture of the deposit.

  • Bookings made within 10 days of check-in require 100% payment upfront.

  • Anniversary Offer: Valid for a minimum 3-night stay between 20–30 November, only on direct bookings.

  • GST: 18% applicable on the tariff.

Security Deposit

A refundable security deposit is collected at the time of booking and returned within 7 working days post check-out, subject to no damage or policy violation.

V Escapes Sangolda        ₹1,00,000

V Escapes Moira             ₹1,50,000

Any damages, breakages, or rule violations during the stay will be deducted from the security deposit. Additional charges may apply if the cost of damage exceeds the deposit amount.

Cancellation policy

  • 1 April – 30 September: Cancel within 15 days of check-in → deposit forfeited. Cancel before 15 days → deposit credited for 3 months.

  • 1 October – 20 December: Cancel within 30 days → deposit forfeited. Cancel before 30 days → deposit credited for 3 months.

  • 21 December – 31 January: Cancel within 90 days → deposit forfeited. Cancel before 90 days → deposit credited for 3 months.

  • 1 February – 31 March: Cancel within 30 days → deposit forfeited. Cancel before 30 days → deposit credited for 3 months.

  • During stay: Reducing or shortening your stay → no refunds or credits.

  • Blackout Dates: Non-refundable (see table below).

  • No-show: Full payment forfeited.

  • Force Majeure: Payment credited for up to 3 months.

Black out dates

Diwali — 21 Oct 2025 (Tuesday)

Bhai Dooj — 23 Oct 2025 (Thursday)

Christmas — 25 Dec 2025 (Thursday)

New Year — 1 Jan 2026 (Wednesday)

Republic Day — 26 Jan 2026 (Sunday)

Holi — 4 Mar 2026 (Friday)

Good Friday — 3 Apr 2026 (Friday)

Stay Guidelines

  • Occupancy: Maximum of 12 adults. Valid Government ID is mandatory for all guests.

  • Age Requirement: At least 2 guests must be 18 years or older. Children under 12 must always be supervised.

  • Noise: No loud music after 10:00 PM.

  • Pets: Not permitted on the property.

  • Damage: Guests are responsible for any property damage or loss caused during their stay.

  • Wet Clothes: Avoid hanging wet clothes on furniture. Damage charges may apply. Drying facilities are available.

  • Accidents: Vescapes is not liable for injury, illness, or accidents. No roof access or pool diving allowed.

  • Smoking: Permitted only in designated outdoor areas. Violation fine: ₹10,000 per instance.

  • Alcohol, Drugs & Firearms: Must comply with government regulations. Illegal possession or use is strictly prohibited.

  • Parking: Available at guests’ own risk. Management is not responsible for loss or theft.

  • Visitors: Only registered guests are permitted. Prior intimation and valid ID are required for any visitors.

Safety 

Your safety is our priority. The property is equipped with surveillance in common outdoor areas for security purposes.

  • Guests must sign a liability waiver at check-in.

  • CCTVs and 24-hour security are in place, but management is not liable for injury or illness.

  • Roof access and pool diving are strictly prohibited.

  • Only registered guests and staff are allowed on the property. Visitors require prior intimation and valid ID.

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